Shipping policy

All shipping costs are paid by the customer. All orders ship via Canada Post. Shipping times vary based on location and may be affected by postal delays. Once your package has been shipped, I am not responsible for delays caused by the carrier. Tracking will be provided when available. For full details on delivery issues, incorrect addresses, or damaged items, please refer to the shop policies.

Critter Scoop Co. reserves the right to update or change any shop policy at any time without prior notice. It is the customer’s responsibility to review all policies regularly to stay informed of any updates.

Legal Business Name: Critter Scoop Co
Operating As: Lia's Critter Scoop
Location Victoria, BC, Canada