Terms of service

By using this website and placing an order, you agree to all shop policies listed, including processing times, cancellation limits, shipping rules, and conduct expectations. Orders cannot be changed after checkout, and cancellations are only accepted within 1 hour of purchase. Custom requests written in order notes are not guaranteed.

Critter Scoop Co. is NOT responsible for shipping delays caused by the postal service or for orders placed with incorrect addresses. Abusive or disrespectful communication will not be tolerated, and I reserve the right to refuse service to anyone who violates these terms.

Some products sold by Critter Scoop Co. may contain small parts and are not suitable for young children or small pets without proper supervision. By purchasing from this shop, the customer accepts full responsibility for the safe use and storage of all items and acknowledges that Critter Scoop Co. is not liable for misuse, ingestion, or lack of supervision.

Critter Scoop Co. reserves the right to update or change any shop policy at any time without prior notice. It is the customer’s responsibility to review all policies regularly to stay informed of any updates.

Legal Business Name: Critter Scoop Co.
Operating As: Lia's Critter Scoop
Location: Victoria, BC, Canada.